Claimlane raises €5.6M Series A to grow in the US

Claimlane has raised a €5.6M Series A led by Verb Ventures, with participation from Skagerak Capital and Vendep Capital. The Copenhagen-based company will use the funding to build customer-specific AI agents for aftersales and to grow its team in the US.

Claimlane gives brands and retailers one platform for everything that happens after a product breaks: warranty decisions, fault assessment, repairs, replacements and supplier claims. Customers include Skechers, Black Diamond, tonies and Hummel.

After our initial investment

When we invested in spring 2024, Claimlane fit our seed profile almost to the letter. Fewer than ten people, founder-led sales and a focused product, plus clear proof that it worked: a 90% share among Danish baby and children’s product retailers. That kind of dominance in a home market is rare at this stage. About 20% of revenue already came from outside Denmark, and the UK, its first market abroad, was just getting started. The next step was to build on that foundation internationally.

The UK grew more slowly than the Danish results had suggested. That happens a lot. Instead of pushing harder on the same approach, the team rebuilt it. Thomas Aebeloe joined to lead commercial, and under him Claimlane focused on companies with a burning problem: complex warranty claims, repairs and supplier relationships. This clearer focus helped shorten sales cycles and attract more customers through inbound.

Alongside this commercial progress, Claimlane expanded its product capabilities and streamlined onboarding, helping customers realise value sooner.

From workflow tool to AI agents

In 2024, most customer service teams were only starting to experiment with AI. By 2025 it was clear that agents built on top of Claimlane’s platform could take over workflows that customer service teams handle every day. Claimlane already connects everyone involved in a claim, so its agents have the context they need to move a case forward.

The first agentic features went live with customers in early 2026 and have since rolled out to a much larger share of the customer base. They can now take over a big part of the manual work in returns and claims handling.

The pull from the US

In the second half of 2025, US brands started finding Claimlane on their own. The team served them from Europe for a while, then hired its first salespeople in Austin ahead of summer 2026. CEO and co-founder Anders Sommer moved to Austin to support the team. US buyers turned out to be especially open to agentic solutions, and many were already looking for them. This year, North America has been Claimlane’s largest market for new customers.

“We see an opportunity to change the economics of aftersales across both customer and business relationships. This investment will help us bring AI deeper into that work and further accelerate our growth in the US,” says Anders Sommer, CEO and co-founder of Claimlane.

The people behind it

As Claimlane has scaled, Anders has built out the leadership team and organisation to support its next stage of growth. Thomas has played a central role in strengthening the commercial organisation, working with Anders and the wider team to build a repeatable sales and marketing engine.

“With this round, Claimlane is putting about three times more resources into growth. Engines tend to cough a bit when new wheels start turning, but over the past two and a half years this team has proven it can solve whatever strong growth throws at it. The integrated product, traction in Europe and the US, and a strong market position earned them this round, and the same things will keep carrying them,” says Timo Felin, Partner at Vendep Capital.

What comes next

The funding lets Claimlane build strong teams to serve customers on both sides of the Atlantic and keep expanding what the product can handle across aftersales. There’s a lot of work in customers’ processes that suits AI, and Claimlane is in a good position to take it on. We’re glad to keep backing Anders and the whole team.